Shipping and Returns

Shipping & Returns

Shipping Guide

All prices are inclusive of normal postage charges.

Please add $2.00 for Registered Post.

FOC REG Post for orders above $120.00.


Local Shipments

For local shipments, we ship out our items either through normal mail or registered mail.
We strongly encourage customers to opt for registered mail for added security though lost of parcel during normal mail is rare.

For local shipping rates (using Singpost), please see our Postage & Handling rates above.
Please note that there would be additional charges for registered articles.

Upon posting out the parcel, an email would be sent to inform of the date of delivery of mail (for normal mails) or the registered article number (for registered mails).

We will try our very best to keep all shipments satisfied. However, kindly note that we will not be liable for any lost parcels during normal mailing process.

We also offer Personal-Self Collection at our designated collection venues.

FAQ – What do you mean by registered mail?

A registered mail means that a registered article (RA) number would be allocated to the parcel that was being sent to the post office branches.

This RA number consist of a 9 digits starting with RR and ends with SG.
It can be found on the posting receipt that was filled with the addressee’s particulars.

With this number, you can use it to track the status of the mail through the REGISTERED ARTICLE STATUS INFORMATION. Hence, you are more insured of the status of your parcel.

FAQ – How long does it take for my parcel to arrive for local shipments using Singpost?

Generally, it will take about 3 - 5 working days.

International Shipments

We do NOT provide International Shipment Services